Terms and Conditions

Terms and Conditions

Contract

The contract is for a short-term holiday rental of the property specified on the booking form made between the client and the owners of Wyldwoods Retreats (“the owners”), Dawn and Tony Meadows, binding from such time that booking is made and inclusive of all the following conditions.

By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and the number of people in each property is limited to that entered on the booking form.

The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions of the contract, including the rules and procedures contained in the information folder provided in the property. If inviting friends to visit the client must first seek the permission of the owners.

Payment

A deposit of 50% of the cost is payable on booking if the booking is made more than four weeks before the start of the rental. Bookings are provisional until a deposit is received and are held for 48 hours. The balance shall be payable 30 days before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be construed as a cancellation of the contract by the client.

Cancellation

In the event of a cancellation the total cost is payable.

Any cancellation made by the client for whatever reason shall be in writing and addressed to the address on the website. On receipt of the notice of cancellation Wyldwoods Retreats will seek to re-let the property for the period of booking. If a re-letting is achieved, Wyldwoods Retreats will refund money already paid by the client less rent for any part of the period which was not able to be re-let and less an administrative charge of £30.

The client is strongly advised to take out holiday cancellation insurance.

Period of Hire

Rentals for The Lodge and The Cabin commence at 3.00 pm on the day of arrival and terminate at 10.30am on the day of departure. 

The arrival time should be arranged in advance. The client should arrange an estimated time Dawn Meadows and inform her of any changes to that time to ensure somebody is available to show the client into the property.

Right of Entry

Whilst respecting the reasonable privacy of the client, the owners of Wyldwoods Retreats reserve the right to access all properties at all times, if necessary, for repairs and emergencies.

Care of the Property

The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage

The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client.

The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client.

Rules and Procedures

Clients are required to observe the rules and familiarise themselves with the procedures contained in the information folder provided in each property.

Smoking

Smoking is not permitted anywhere inside the holiday accommodation.

Pets

No pets are permitted anywhere at Wyldwoods Retreat.

Liability

The owners of Wyldwoods Retreats are not liable for any loss or damage to any client’s property or any property belonging to a member of the client’s party howsoever caused.

The client or members of his/her party cannot hold the owners of Wyldwoods Retreats liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.